MS Dynamics 365 | Power Platform: Lead Qualification Process - Wave 2 2024 in Dynamics 365

Lead Qualification Process

The 2024 wave 2 release for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. Before, we dive into the details, let me briefly explain what Dynamics 365 Wave 2 is. Microsoft announces significant feature updates for Dynamics 365 various modules and the Power Platform twice a year, in the months of April and October. Prior to the public release, users can explore these features in a preview to get a glimpse of what's coming next by enabling the update in their D365 environment. However, some features may not make it to the final release due to technical or other factors.

Features from the following apps are available as part of early access:

Dynamics 365 Sales
Dynamics 365 Customer Service
Dynamics 365 Field Service
Finance and Operations cross-app capabilities
Dynamics 365 Finance
Dynamics 365 Project Operations
Dynamics 365 Supply Chain Management
Dynamics 365 Business Central

We will discuss on Lead Qualification Process - Wave 2 2024 below.

Firstly, make sure the wave 2 feature is enabled in the respective environment.

Enable 2024 Release Wave Features

for an Environment:

Go to Power Platform Admin Center: Log in at admin.powerplatform.microsoft.com.
You will see all the environments under your tenant listed on the dashboard.
Select Environment: Click on the environment where you want to enable the release wave features.
Access Update Settings: In the environment details, click "Manage" under the update section.
Enable Features: Click "Update Now" to enable the 2022 release wave features.
Wait for Completion: The environment will update, and the status will change when the process is done.
Verify Update: Check the status to confirm that the features are enabled.

You can see the status as well

Seller Experience: Lead Qualification Process

Customize lead qualification for a seamless experience | Microsoft Learn

If you're familiar with the Sales module, you know that when working with the Lead entity, you need to qualify the lead to convert it into an opportunity. During this process, customer and contact information must be filled in before creating an opportunity.

This new feature enhances the lead qualification process, giving you options to create new customer records, new contacts, or associate existing ones. It also allows you to create multiple opportunities from a single lead, which is helpful in complex sales scenarios.

Demo -

To enable the new Lead Qualification experience,

you first need to ensure that the 2024 Release Wave 2 is activated in your instance. I’ve already done,
then go to "Lead + Opportunity Management." You’ll see options: Lead Qualification
turn on the new Lead Qualification experience.
As soon as it’s activated, a lot more configuration options become available.
you can see which records will be created when a lead is qualified: an account, contact, and/or opportunity.
You can also choose whether this should happen automatically or let the seller decide. For instance, if the opportunity is created automatically, only the Lead Qualification details will be shown.

You can allow sellers to create up to five opportunities at once when qualifying a lead, or limit them to one..The checkbox ‘Let seller create up to 5 opportunities from a newly qualified lead allows sellers to generate a total of 5 opportunities (at the same time) as part of the qualification process.